Orders & Payment
Simple as pie! Just browse our well looked after products, add your favorites to cart, and checkout. We accept all major credit cards, PayPal, and even Apple Pay for your convenience.
Caught a case of buyer's remorse? No worries! Contact us within 1 hour of placing your order and we'll help you modify or cancel it. After that, your goodies are already being prepped for their journey to you!
Absolutely! We partner with Klarna and Afterpay to split your purchase into bite-sized payments. Perfect for snagging that dream camera or drone without breaking the bank!
We're flexible! Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and our payment plan partners. Cash isn't dead, but digital is definitely more fun!
Shipping & Delivery
Lightning fast! Our standard delivery is 2-3 business days, but if you're in a rush, we offer next-day delivery too. We know waiting for new tech feels like forever!
Currently we're keeping it local, but we're working on spreading the UsedTech love worldwide! Stay tuned for international shipping updates.
Free shipping on orders over $75! Below that, it's just $5.99 for standard delivery. We believe great deals shouldn't come with hefty shipping fees.
Of course! Once your order ships, you'll get a tracking number faster than you can say 'cheese' for that new camera. Track away on our website or the carrier's site!
Returns & Exchanges
We offer a generous 30-day return window! Not happy with your purchase? Send it back in original condition and we'll sort you out. Our quality products come with quality service!
Super easy! Log into your account, click 'Return Item', print the prepaid label, and send it back. We'll process your return faster than a high-speed camera shutter!
Nope! Returns are on us if the item isn't as described. If you just changed your mind, return shipping is $7.99. Either way, we make it hassle-free!
Absolutely! Found something better? We love helping you get the perfect tech match. Just select 'Exchange' when processing your return and we'll guide you through it!
Account & Support
Not required, but highly recommended! With an account, you can track orders, save favorites, get exclusive deals, and access our expert advice feature. Plus, checkout is lightning fast!
Click 'Forgot Password' on the login page, enter your email, and check your inbox for reset instructions. If it's not there, check your spam folder - sometimes our emails like to play hide and seek!
That's our specialty! Our tech experts are standing by to help you choose the perfect gear. Chat with us, email, or call - we love talking tech as much as you do!
We're here and ready to help! Live chat is fastest (bottom right corner), or email us at support@usedtech.com. We typically respond within 2 hours because waiting around isn't fun!