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View cookie policyChanged your mind? No worries! We make returning your pre-loved tech as easy as finding your next favourite gadget.
We're confident you'll love your well looked after tech, but if it's not quite right, you've got a full 30 days to return it. No tech tantrums, just simple returns!
30 Days to Decide
Take your time to test, explore, and fall in love with your pre-owned tech
Original Condition Required
Items must be returned in the same well looked after condition you received them
Quality Guarantee
Every returned item gets our expert inspection to maintain our quality standards
Full Refund Promise
Get your money back quickly once we've checked your returned item
Contact our friendly team within 30 days of delivery. We'll guide you through everything and provide a return label.
Safely pack your item with all original accessories and documentation. Use the packaging it arrived in if possible.
Drop off your package at any post office or arrange collection. Track it back to us using the provided tracking number.
Once our experts inspect your returned item, we'll process your full refund within 3-5 business days.
We know waiting for refunds is no fun! Once we receive and inspect your returned well looked after product, we'll process your refund back to your original payment method. Our expert team works fast to get your money back to you.
Timeline: Refunds typically appear in your account within 3-5 business days after processing
Our customer support team is here to assist you with any return questions or issues.
Contact Support